ACCESSIBILITY DECLARATION
At Aura Renewing Israel, we attribute great significance to providing equal service to all citizens and to improving service provided to citizens with disabilities. In accordance with the Equal Rights for Persons with Disabilities Law, 1998, and with the regulations installed under its authority, the company invests effort and resources in making required accessibility accommodations to enable a person with disability to receive services provided to the general public, independently and equally.
The following accommodations have been implemented in adherence to accessibility laws and in collaboration with accessibility advisors consulting the company.
Accessible Customer Service
- Accessible telephone service center – the company’s voice response has been made accessible so that information is conveyed in clear language.
- Employee training for accessible service – executive and employee teams have been trained by a certified accessibility licensee on how to provide an equal and containing service and shopping experience to all populations, including our customers that are persons with disabilities.
- Regulations for providing accessible service – the company has implemented regulations that define providing accessible services to our customers who are persons with disabilities, including: option to enter with a service animal, exemption from waiting in line, and more.
- Additional methods to contact us: Contact Us page (https://auraisrael.co.il/contact/),
email: auraisrael824@gmail.
Mailing address for documentation sending: 132 Derech Menachem Begin, Mercaz Azrieli 3 (Triangular Bldg.) Tel Aviv 6701101.
Accessibility arrangements in company sales offices
Aura Renewing Israel is advancing the accessibility of sales offices to enable all customers, including customers with disabilities, to access and receive service. In the sales offices, appointments are made via advanced scheduling only.
Sales Office Pivko Bat Yam, address: 62 Balfur St., Bat Yam
Sales office includes the following accessibility arrangements: accessible entrance, parking for people with disabilities, accessible bathroom, accessible elevator, accessible service station.
Sales Office New Ramat Chen, address: 54 Ben Gurion St., Ramat Gan.
Sales office includes the following accessibility arrangements: accessible entrance, parking for people with disabilities, accessible bathroom, accessible elevator, accessible service station.
Sales Office Aura Ben Shemen, address: 43 Hagolan St., Airport City
Sales office includes the following accessibility arrangements: accessible entrance, parking for people with disabilities, accessible service station.
Sales Office Only Givatayim, address: 74 Kaf Gimel St., Givatayim
Sales office includes the following accessibility arrangements: accessible entrance, parking for the disabled, accessible service station.
Sales Office Yehud Hanging Gardens, address: 13 Herzl St., Yehud
Sales office includes the following accessibility arrangements: accessible entrance, accessible service station.
Sales Office HaOren Kiryat Ono, address: 2 Ha’Oren St., Kiryat Ono
Sales office includes the following accessibility arrangements: accessible entrance, parking for people with disabilities, accessible bathroom, accessible service station.
Sales Office Hadera City, address: 10 Sheshet Hayamim St., Hadera.
Sales office includes the following accessibility arrangements: accessible entrance, parking for people with disabilities, accessible bathroom, accessible service station.
Sales Office Aura Empire, address: 54 Ben Gurion St., Ramat Gan
Sales office includes the following accessibility arrangements: accessible entrance, parking for people with disabilities, accessible bathroom, accessible elevator, accessible service station.
Sales Office Aura Ramat Hasharon, address: 106 Shivtey Israel St., Ramat Hasharon.
Sales office includes the following accessibility arrangements: accessible entrance, parking for people with disabilities, accessible bathroom, accessible service station.
Internet Site Accessibility
Information on site accessibility
Company site complies with the Equal Rights Regulations for Persons with Disabilities (Service Accessibility Accommodations), 2013.
The site was built in compliance with accessibility requirements as per section 35 of the Service Accessibility Regulations.
Service accommodations were made according to Standards Institution of Israel recommendations (SI 5568) for Web Content Accessibility at Level AA and the recommendations of W3Cs WCAG 2.1 document.
The site features an accessibility menu from which one can make accessible visual adaptations. Users visiting with screen readers will be able to read and receive service needless of accessibility activatation. Accessibility to a screen reader is part of the site and is always available to you.
Accommodations of User Interface
- Font Accommodations: Users can enlarge and decrease font size, adjust spacing, alignment, line height and more.
- Color Accommodations: Users can choose different profiles of color contrasts such as: dark and light. Additionally, users can change caption, text and background color schemes.
- Animation: epileptic users can stop all operating animations. Animations controlled by the interface include video clips, GIF files and flashing CSS transitions.
- Content Highlighting: Users can opt to highlight essential elements such as: links and captions, and to highlight specific or hovering elements only.
- Additional Functions: One can change the cursor color and size, use print mode and enable virtual keyboard.
- Assistive Technology and Browser Compatibility – The site supports all large systems including Mozilla, Google Chrome, Opera, Safari, Firefox, and Jaws, Edge and NVDA (screen readers).
Contacting nethods and improvement suggestions on the topic of Accessibility
We are continuing to improve company accessibility as part of our commitment to enable the general public, including persons with disabilities, to receive the most accessible service.
If you happened to encounter an accessibility-related failure, please let us know and we will make every effort to address the issue and find a suitable solution for you speedily.
Accessibility Coordinator Information
Company accessibility coordinator is at your disposal to provide accessibility-related response.
Coordinator information:
Assaf Shmulevitz
052-8787873
Accessibility Declaration updated 06/2023
